Due to hygiene reasons, we are unable to accept returns or exchanges on hair care products if they have been opened or used.

If your product arrives damaged, faulty, or incorrect, please contact us within 7 days of receiving your order at info@salonpurpose.com.au and we will arrange a replacement or refund where applicable.

Eligibility for Returns

• Item must be unused and in original packaging
• Proof of purchase is required

Change of Mind

We do not offer refunds for change of mind purchases.